Last updated: August 1, 2026.
SILIVEX collects information you provide when you place an order, create an account, contact us or subscribe to communications. This may include your name, contact details, billing and delivery information, order history and message content. Payment information is processed by the payment provider selected at checkout; SILIVEX does not intentionally store complete card numbers on this website.
How information is used
We use information to operate the store, process and deliver orders, provide support, prevent fraud, maintain security, meet legal obligations and improve the website. Marketing messages are sent only where permitted, and you may unsubscribe using the link in the message.
Service providers and international transfers
Information may be shared with service providers that support hosting, payment, delivery, analytics, security and customer service, limited to what they need for their work. These providers may process information in other countries and apply their own lawful safeguards.
Retention, cookies and your choices
We retain information only as long as reasonably needed for the purposes above, including tax, accounting, warranty and dispute requirements. The site may use essential cookies for carts, account sessions and security, plus optional analytics or marketing cookies when configured. Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing.
Contact
For privacy questions or requests, email sales@fhysilicone.com or write to SILIVEX, No. 66, Huasong Road, Yushan Town, Kunshan, Suzhou, Jiangsu, China, 215300.